Pick the role you actually work in. The interface stays out of your way.
Not sure which fits? Just start free — the proof is in the pudding.
Every agency, clinic, and independent caregiver operates inside a strictly isolated tenant boundary. Row-level security policies enforce that Agency A can never query Agency B's patient rows — even with a leaked key. Four permission scopes — Super-Admin, Agency Manager, Care Supervisor, and Independent Caregiver — ensure each user sees exactly what they are authorized to see. Independent operators retain exclusive rights to generate clinical Patient Hand-off PDF archives for external, unregistered clients at any time.
Yes. Start on the free Independent tier, and when you bring on a team, upgrade to Agency in one click — your shift history, patients and ledgers carry over.
No — Family Coordinator view is intentionally plain-language. Vitals trends and task completion are visible; raw medical abbreviations stay in the caregiver view.
Yes. The PWA supports per-caregiver sign-in on a shared device with auto-lock between shifts, so a single tablet can serve multiple staff without data bleed.
Most agencies are running live shifts within 48 hours. No IT department required — we onboard your team over a single video call.